Graphic displays decrease order errors and grow product sales
NCR Accuview Order Confirmation Board (OCB) helps quick-service restaurant managers and owners improve order accuracy and speedof- service, while up-selling and cross-selling customers on related menu items. Meanwhile, customers value the solution’s graphic displays, product suggestions and running totals. Benefits include:
Improving order accuracy
Provide customers with a running total of items they’ve ordered and their prices to ensure order accuracy. Decreasing costly drive-thru errors strengthens restaurant margins.
Accelerating speed-of-service
Drive-thru customers expect rapid service. Keep lines moving with an OCB solution that displays pictures of food items, offers related suggestions and provides a dollar total for each order.
Driving product sales with customized marketing
Provide customers with new promotions or cross-sell and up-sell messages at the point of purchase. Targeted marketing can increase average check size, enhancing customer profitability.
Keeping product offers relevant with dayparting
Automatically switch images with each daypart that you designate, keeping your message fresh and relevant. Tempt customers with breakfast, lunch, dinner and late-night offers that meet their needs.
Enhancing customer satisfaction
Provide customers with easy-to-use, visual drive-thru services that streamline food selection and payment. The NCR Accuview Order Confirmation Board helps customers make fast decisions – so that they can get on their way.
Decreasing theft
With visible order totals, the NCR Accuview Order Confirmation Board reduces employee theft. Savvy customers know what they should pay from the moment they finalize their orders.
Achieving rapid ROI
With its trouble-free usage, marketing capabilities and extended warranty, NCR Accuview Order Confirmation Board delivers rapid ROI. Use this quick-service ordering tool to drive your business to new heights.
The NCR Accuview Order Confirmation Board:
Any time we call RDS we get an answer right away. If the stores are having an issue it is corrected very quickly, usually within minutes…. sometimes it is hard with other vendors, to even get an answer, let alone a timely one.
Carter MillerPartner with Bentley-Miller Arby’s 22 Store Franchise Group - Nebraska
RDS works hand in hand with our back office system and I can't imagine not having RDS for our cash registers. For Instance, if we lose internet connection, we can still process credit cards off-line so it doesn't affect sales and customer service. Any time there is a problem that we need to communicate right away, we are able to use after -hours support by calling. We always get a response right away.
Helen Daigle Owner with Daigle Arby’s Franchise Group - Louisiana
My team at Arby's CNN center recently had the privilege of working with two outstanding POS system installers/trainers from the RDS office in Iowa. Both Greg Becker and Jamie Walker were true professionals and accomplished the job in a timely fashion and to our satisfaction. They were both outstanding and very helpful in bringing the team up to speed on the new system even after the initial install. These days it is hard to find people who truly stand behind their product after the initial sale is completed. I without any reservations, recommend them to any entity looking forward to upgrading their system.
Vijay BhandariOwner of Arby’s CNN Center - Georgia
Retail Data Systems, in conjunction with RTI, provide reports which are easily accessible from my remote computer and smart phone, even when on vacation, to help monitor unit operations. RDS is always prompt to respond to service and support issues. I am unaware of anyone else who works with a lot of Arby’s units staying up to date on the routine changes in the way RDS does. I don’t know of any other Company providing the caliber of service we obtain from them. I would highly recommend them to others for this reason. I feel fortunate we started using RDS 30 years ago and haven’t had any reason to look elsewhere.
Jim Votaw President of Central Iowa Restaurants, Inc. - Iowa
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