NCR Aloha - Guest and Table Management

Full service restaurants are constantly challenged with building customer loyalty. One way that can set you apart from your competition is by delivering a truly memorable guest experience. With NCR’s Guest and Table Management solutions, you will gain:

• Knowledge of exactly which tables are available and how long each party has been sat
• The ability to provide personalized service and intelligent, accurate wait time quotes
• Visibility into problem areas in the seating cycle
• Reduced training time with an intuitive, easy-to-learn interface

Advanced Guest Management

NCR Guest Manager is a highly configurable software solution that is perfect for high volume table service restaurants that require robust guest management. With the capability for pagers and text paging, and detailed reports and analytics, NCR Guest Manager can dramatically improve your host productivity and efficiency. Benefits include:

• Improved seat utilization to match parties to the appropriate table size, increasing seating efficiency and reducing the number of empty seats
• Quick identification of repeat visitors and VIPs by leveraging a customer database that tracks preferences and visit history
• Real-time visibility into analytics on server performance, table turns and customer behavior
• Easy management of walk-in, call-ahead and online reservation guests through color coding categorization and integration with your back office