NCR Aloha - Restaurant Site and Systems Management

IT downtime can cost your business more than lost revenue. The most important component of any technology solution is the ability for your IT teams to remotely support your systems and manage configurations and distributions from a central database. We can handle that. Our applications give you unprecedented control over your IT operations by providing real-time visibility into your software and hardware. Troubleshoot and resolve issues rapidly before they impact your operations and configure your system for optimal use.

Benefits include:

• Instant visibility into system performance with automated alerts sent to your mobile device when issues do occur enabling you to take immediate action
• Rapid resolution of technology issues by enabling remote IT teams to diagnose and solve problems without taking over site servers and terminals
• Easily distribute updates and changes for your sites remotely from new menu items to POS configuration updates through our centralized automated distribution process
• Strengthen your data security by using multi-factor user authentication, security alerts and audits and encrypted outbound-only communications
• Secure access to your hosted configuration data from any online connection